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MacOS

Once you have received confirmation that your CrashPlan account has been configured, download the installer here: MacOS Installer
  1. Run the installer downloaded above
  2. Once the install is complete, you will be prompted for your username, and the CrashPlan server.
    • Username: your NetID
    • Server: clients.us1.crashplan.comScreenshot from 2023-04-19 14-06-55.png
  3. You will then be directed to a UCSB NetID sign in portal to complete your authentication.
  4. You may get the following alert upon first run of Crashplan on your Mac

    Mac Setup DiskAccess.png

    • To resolve this, first open System Preferences and select Security & Privacy 

      Mac Setup Security1.png

      • A. Scroll down and select Full Disk Access
      • B. Click on the Lock and enter your password to allow changes
      • C. Check the box next to Crashplan to allow Full Disk Access

        Mac Setup Security2.png

    • Click on Quit & Reopen on the following prompt to proceed with your setup 

      Screenshot from 2023-06-06 13-18-08.png

  5. CrashPlan will re-open and automatically start backing up your Mac. 

    image.png

  • Backups automatically include your entire user directory. 

    Screenshot from 2023-06-06 13-18-51.png

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