Skip to main content

ERI Printers

Introduction

Printing at ERI is supported by several printers on the floor (see printers below). Printing output is in support of scientific research, not for classroom instruction or other non-ERI pursuits. Printing at ERI is a privilege and if abused, the IT team reserves the right to 'lock down' the printers and turn to an accounting based printing model. If a person has a personal printing need, please report the usage and number of pages printed to Kris Duckett in the Purchasing Office. Cost is six cents per page.

Current Printers for normal desktop use

ERI has 4 active printers on the floor. The admin office printers, swift and magpie, are dedicated for their use due to privacy/confidentiality issues.

Rainbow
Multifunction color printer located in 6722, ERI Receiving Room
hostname: rainbow.eri.ucsb.edu
Address: 128.111.101.126
SN: CNBRR1V6N5
Model: HP Color Laserjet Pro MFP 4301dn

The printer does duplex printing and scans to email using local address book at front panel interface

Hedwig
black and white printer in EH Mail Room
hostname: hedwig.eri.ucsb.edu
Address: 128.111.101.65
SN: CNBCHC301Y
Model: HP LaserJet M604

The printer has a duplex unit for two-sided printing

Reconsider
black and white laser printer in Girvetz 
hostname: reconsider.eri.ucsb.edu
Address: 128.111.101.66
SN: VNB3R01910
Product Code: CE528A
Model: HP LaserJet P3015dn (HP LaserJet P3010 series drivers)

This printer has duplexing unit and a 3 tray where recycled paper can be used.
*Use the HP LaserJet P3010 Series print driver NOT the LaserJet 3015 which does not have the additional trays and duplexing unit. And, the print driver name may vary between Mac OSX versions. 
*Be a bit careful with drivers, there is a LaserJet 3015 model that is an All-In-One printer, that is quite different than the P3015...

Xerox
B&W printer capacity on copier platform in ICESS Mail Room
hostname: xerox.eri.ucsb.edu
Address: 128.111.101.205
SN: UTV813733
Model: Xerox WorkCentre Pro 245
Customer Number: 709521520
Xerox support number is 800-822-2979

This printer is not working properly since the printing subsystem died - asks for passwords, etc. 
We've had a major problem with the service contract and in getting support.

To access the tools menu from the front panel: press the Access A button and enter the passwd (see pads).
To access the web gui: xerox.icess.ucsb.edu and the Admin name is admin with the passwd (see pads).

Current Printers for Administrative use

Swift
black and white printer in payroll office
hostname: swift.eri.ucsb.edu
128.111.101.123
hp601dn
model:  CE990A
SN: CNCCF5N0VS
snmp get/set   CrusT
admin d.......

*Notes: many issues on start up that a 2nd firmware update seems to have cleared up
**Walk up USB printing via front panel could be very useful with visitors
**AirPrint is supported - IOS devices?

Magpie
black and white printer in purchasing office
hostname: magpie.eri.ucsb.edu
128.111.101.124
HP LaserJet 600 M601
hp601dn
model:  CE990A
SN: CNCCFD31J3
snmp get/set   CrusT
admin d.......

*Notes: Duplicate model of 'swift"  issues on start up that a 2nd firmware update seems to have cleared up
**Walk up USB printing via front panel could be very useful with visitors
**AirPrint is supported - IOS devices?

Formatting ThumbDrives for USB Printing

Using diskutil GUI on Mac OSX

  • insert device
  • select device (not partition)
  • select Erase
    • edit Name
    • select Master Boot Record
    • select FAT-32
    • Click “Erase”
  • eject device

Printing Usage Stats

Aaron harvests the data and puts it here: http://sysreports.eri.ucsb.edu/printer_pagecounts.php

https://wiki.eri.ucsb.edu/sysadm/Printing_usage_stats Includes historical printing stats info and retired printers info

Mac printing

Open up:

  • Settings
    • Hardware: Print and Fax
      • click on the + sign, this opens up Add Printer menu
  • click on IP
    • Protocol HP Jet Direct
      • Address: printer name, e.g, timber.eri.ucsb.edu click Add to finish

Discovering printers

Macs use SLP to "discover" local printers on the subnet that your computer is connected to. Printers found show up in the "Default" section of the "Print & Fax" System Prefs Panel.

Adding a printer on another subnet

You will need the following information:

  • DNS name or an actual IP address
  • the printing protocol(s) supported
  • and possibly a printer model…

Once you have the above information:

  • Open system prefs
  • Click on "Print & Fax"
  • Click on "+" sign at the bottom of left pane
    • NOTE you may need to unlock the pane first by clicking on the lock symbol at the bottom left..

Once you get the Add Printer window up:

  • Select IP pane from top
  • Select the protocol
  • Type in the address
    • it should say "Valid and complete address" below that entry once you are done typing
  • you can leave the queue blank
  • wait for "Print Using: " line to finish its auto select.
    • If it comes up with the right printer model, just click Add
    • If not, click that select and pull down to "Select Printer Software"
      • navigate to the printer model
      • Click Add

Windows 7 Printing

We've had trouble with adding printers in Windows 7--the auto network discovery does not pick up any of the printers on the floor except 1 Admin Office printer.

To add a printer:

  • Start Panel
  • Add Device or Printer
  • Add Network Printer
    • Search printer (the printer will not show up)
    • Click on the printer I want is not listed here
  • Add a printer using a TCP/IP address
    • hostname (use the IP)
    • port name (use printer short name)
  • Device type Standard (click arrow button to get HP Jet Direct
    • Detecting driver model, when you get the list
    • HP - choose model of driver (sometimes you will need to click on Run Windows Update button to get the full list, this can take minutes)
  • name the printer
  • print test page
  • go into an app or browser as if to print a page and be sure the Duplex mode is turned on for the printer

Repair/Maintenance

We typically use Brandon at Laser Cartridge Company (800-888-4871‎)

However, Brandon does not work on Xerox/Phaser printers, try X-Tech Systems Goleta 968-5788 (turns out they don't service xerox/phaser)


Back to top